Omnichannel is not about channels. It’s about the customer.
main features.
In-Store Experience (POS & Checkout)
Our POS system offers multi-cart functionality, split payment options, and the ability to set custom prices or discounts. It supports role-based cashier permissions, efficient refund handling, and an offline mode for uninterrupted transactions. Additional features include barcode scanning, customizable receipt headers and footers, generation of Z-reports and Y-reports, as well as the ability to reprint receipts, reorder items, and process custom sales.
Inventory & Store Operations
Our system supports multi-source inventory (MSI) with features for inventory adjustment, stock-taking, and inventory transfers. It includes movement logs and warehouse tracking for better visibility, as well as store and POS management capabilities. Additionally, it can be integrated with a warehouse management system (WMS) for enhanced operational efficiency.
Order Fulfillment & Logistics
The fulfillment center process covers verification, picking, packing, and shipping, with support for printing picking lists, labels, and packing slips. It includes dropship capabilities through a supplier portal and offers integration with 3PL providers and instant couriers for easy booking and real-time tracking.
Customer Engagement & Loyalty
Omnichannel means an integrated reward points program that allows customers to earn and spend points based on customizable rules and tiers. Store credits can be issued for refunds or as gifts, with trackable balances for easy management. It also includes comprehensive gift card management, supporting both physical and virtual cards, along with configurable conditions and customizable templates.
Store Pickup & Delivery Options
Give a seamless customer buying experience by allowing buy online, pickup in-store (BOPIS) and buy in-store with delivery from the warehouse. Our POS includes endless aisle capabilities and a store portal for efficient order management. Customers receive email and WhatsApp notifications throughout the pickup process, ensuring a smooth and transparent experience.
Promotion Rules and Flexible Pricing
The system offers flexible discount rules that support promotions such as buy-one-get-one, gift-with-purchase, and discounts after a specified quantity, with over 20 ready-to-use retail promotion schemes. Advanced pricing capabilities include tier pricing, quantity-based discounts, and store-specific pricing, enabling highly targeted and effective promotional strategies.
our architecture
modern interface, fast and customizable
contact us.
Book an appointment with our team for product demo and free consultation